SIS will have a planned outage from 6 a.m. to 8 a.m. on Tuesday, January 17. During the outage, the technical team will conduct system maintenance.
We will not send out an email notification when the system is available. For updates on system availability, please check the sis-project.berkeley.edu(link is external) website's News section, after the scheduled outage end time. Thank you.
Estimated Times: Tuesday, January 17, from 6 a.m. to 8 a.m.
Impact: The system will be unavailable
System(s): SIS Campus Solutions*, CalCentral SIS Campus Solutions functionality, and SIS APIs on API Central
Details: Users will not have system access.
Please adjust your work as needed, based on SIS availability. We will continue to communicate upcoming SIS down times by email to impacted SIS users, and we will post this information on the SIS project website(link is external).
Please clear your browser cache before logging in to SIS Campus Solutions by following these instructions: http://www.bai.berkeley.edu/BFS/systems/clearCache.htm(link is external).
Questions and Support
If you have technical questions or need support, please contact SIS Production Support by phone at (510) 664-9000 option 6; by e-mail at firstname.lastname@example.org(link sends e-mail); by submitting a Help Desk ticket at https://berkeley.service-now.com/ess/create_incident(link is external) in the “Affected Service” section, please choose “SIS - Student Information Systems." Thank you for helping us improve Berkeley's student experience through the implementation of the new SIS.
Student Information Systems Team
* All other CalCentral functionality and other SIS applications (SIS Slate and SIS Series25) will remain available during this system outage.