August 4, 2017

IT Colleagues and Campus Partners,

The beginning of the semester is a peak period of activity for the campus, which results in increased demand of our services and impacts our IT systems and infrastructure. To provide optimal IT service and systems performance for our campus and minimize potential disruptions, we are implementing our customary IT systems freeze on production changes for UC Berkeley student systems to prepare for the start of fall semester 2017.

A code freeze is a period of pause for UC Berkeley IT system development. Our technical teams hold system improvements and fixes, and no data is changed or updated during this time.

Code Freeze Dates

The Fall 2017 code freeze begins on Monday, Aug. 14, at 8 p.m. and ends on Friday, Aug. 25, at 5 p.m.

Affected Systems*

The following systems or applications are included in the Fall 2017 freeze because they support students directly, integrate with student systems, or are used by staff who support students:

SIS Systems

  • CalCentral
  • HigherOne
  • ImageNow
  • PeopleSoft Campus Solutions
  • Schedule Planner
  • Series25
  • Slate

SAIT Systems

  • Course Approval
  • Career Center
  • Housing / Dining
  • MyFinAid / ProSAM

ETS Systems

  • bCourses
  • Course Capture
  • SuiteC

*Important: Other production environments that impact student systems may be added to this list, as needed.

Exception Process and Emergency Change Requests

If there is an emergency that requires a change, please call Campus Shared Services (CSS) IT at (510) 664-9000, option 1. They provide 24x7 assistance by phone at (888) 493-8688.

CSS IT will work with One IT representatives – from ETS, IST, SAIT, and SIS – who will notify the campus Change Request Board and seek executive approval for the exception.

Due to the high volume of activity, customers may notice delays when provisioning IT services unrelated to student systems during the freeze period. Please refer to the IST System Status page for the most up-to-date information.

Thank you for helping us ensure that we provide the best IT services to students and the campus community during this critical time as we kickoff the academic year.

Warm Regards,

Larry Conrad, Associate Vice Chancellor for IT and Chief Information Officer
Executive Steering Committee


Related Links: System Status | Contact CSS IT

Ocio-Comm Departmental