|From:||Student Information Systems <firstname.lastname@example.org>|
|Date:||Thu, Aug 18, 2016|
|To:||All SIS Users|
Friday, August 19, 5am to 7am Outage
August 18, 2016
Issue Outage: On Friday, August 19, CalCentral will be unavailable from 5:00 A.M. to 7:00 A.M.
Dear SIS system users and campus partners,
This Friday, August 19, CalCentral will have an outage to implement critical system fixes.
We will not send out an email notification when the system is available. For updates on system availability, please check the sis-project.berkeley.edu website's News section, after the scheduled outage end time. Thank you.
Estimated Times: Friday, August 19, from 5:00 A.M. to 7:00 A.M.
Impact: The system will be unavailable
Details: Users will not have system access.
Please adjust your work as needed, based on SIS availability. We realize that you may be referring to multiple Berkeley system calendars. We will continue to communicate upcoming SIS system down times by email to any impacted SIS users and we will also post this information on the SIS project website.
Please clear your browser cache before logging in to Campus Solutions by following these instructions: http://www.bai.berkeley.edu/BFS/systems/clearCache.htm.
Questions and Support
Contact SIS Production Support if you have technical questions or need support:
- by phone at (510) 664-9000 option 6;
- by e-mail at email@example.com; or
- by submitting a Help Desk ticket at https://berkeley.service-now.com/ess/create_incident.
Visit SIS Known Issues to view and report system issues.
Visit SIS Training to access training materials.
Visit the SIS project website for project information.
Please email firstname.lastname@example.org if you have questions or concerns about the SIS project. Thank you for helping us improve Berkeley's student experience through the implementation of the new SIS.
Student Information Systems Team
* All other CalCentral functionality and other SIS applications (SIS Slate and SIS Series25) will remain available during this system outage.