Planned Outage: Sunday, May 14 from 5 a.m. to 9 a.m.

May 8, 2017

Tech Support

SIS will have a planned outage on Sunday, May 14, for scheduled system maintenance.

Scheduled Outage

Estimated Times: Sunday, May 14, from 5 a.m. to 9 a.m.

Impact: The system will be unavailable

System(s): SIS Campus Solutions,* CalCentral, and SIS APIs on API Central

Details: Users will not have system access.

Actions

Please adjust your work as needed, based on SIS availability. We will continue to communicate upcoming SIS down times by email to impacted SIS users, and we will post this information on the SIS project website(link is external).

  • Please clear your browser cache before logging in to SIS Campus Solutions by following these instructions: http://www.bai.berkeley.edu/BFS/systems/clearCache.htm(link is external).
  • Questions and Support
  • If you have technical questions or need support, please contact SIS Production Support by phone at (510) 664-9000 option 6; by e-mail at sishelp@berkeley.edu(link sends e-mail); by submitting a Help Desk ticket at  https://berkeley.service-now.com/ess/create_incident(link is external) in the “Affected Service” section, please choose “SIS - Student Information Systems." Thank you for helping us improve Berkeley's student experience through the implementation of the new SIS.