SIS is Now Available

May 6, 2016
 Tech Support
On Sunday, May 15, SIS Campus Solutions had a short planned outage as part of the work required to prepare for the SIS 5.4 Release. During this outage, the technical team implemented new SIS functionality and load data.

Scheduled Outages


SIS Campus Solutions is Now Available


ACTUAL Times: Sunday, May 15, from 5:30 A.M. to 8:00 A.M.

(Original Estimated Times: Sunday, May 15, from 5:30 A.M. to 7:30 A.M.)

Impact: The system will have delays

System(s): SIS Campus Solutions* and CalCentral SIS Campus Solutions functionality

Details: SIS users will experience service interruptions. They will be able to perform actions, but will not receive confirmation of their actions. When SIS is back up, they will be able to view confirmation of the actions they took during this period.


ACTUAL Times: Sunday, May 15, from 8:00 A.M. to 9:30 A.M.

(Original Estimated Times: Sunday, May 15, from 7:30 A.M. to 9:00 A.M.)

Impact: The system will be unavailable

System(s): SIS Campus Solutions* and CalCentral SIS Campus Solutions functionality 

Details: Users will not have system access.


Actions

  • Please adjust your work as needed, based on SIS availability.
    We realize that you may be referring to multiple Berkeley system calendars. We will continue to communicate upcoming SIS system 
    down times by email to any impacted SIS users and we will also post this information on the SIS project website.
  • Please be sure to clear your browser cache before logging in to Campus Solutions. Instructions may be found here: http://www.bai.berkeley.edu/BFS/systems/clearCache.htm.

Questions and Support

  • Please visit sis.berkeley.edu for SIS updates on changes affecting students, instructors, and advisors.
  • For general SIS project information, please visit the SIS project website.
  • If you have questions or concerns about this outage or the project, please email sis-project@berkeley.edu.
  • If you have SIS technical questions or need support, please contact SIS Production Support by phone at (510) 664-9000 option 6; by e-mail at sishelp@berkeley.edu; or by submitting a Help Desk ticket at https://berkeley.service-now.com/ess/create_incident.
Thank you for helping us improve Berkeley's student experience through the implementation of the new SIS.
Sincerely,
Student Information Systems Team
All other CalCentral functionality and other SIS applications (SIS Slate and SIS Series25) will remain available during this system outage.