SIS will have a planned outages on Saturday, August 12, and Sunday, August 13, for scheduled system maintenance. CalCentral and SIS Campus Solutions are scheduled to be back online by 10 a.m. on Saturday and Sunday.
Estimated Times: Saturday, Aug. 12 from 6 a.m. to 10 a.m. and Sunday, Aug. 13, from 5:30 a.m. to 10 a.m.
Impact: The system will be unavailable
System(s): CalCentral and SIS APIs*
Details: Users will not have system access.
Please adjust your work as needed, based on SIS availability. We will continue to communicate upcoming SIS down times by email to impacted SIS users, and we will post this information on the SIS project website(link is external).
- Please clear your browser cache before logging in to SIS Campus Solutions by following these instructions: http://www.refreshyourcache.com/en/home/
Questions and Support
- If you have technical questions or need support, please contact SIS Production Support by phone at (510) 664-9000 option 6; by e-mail at firstname.lastname@example.org(link sends e-mail); by submitting a Help Desk ticket at https://berkeley.service-now.com/ess/create_incident(link is external) in the “Affected Service” section, please choose “SIS - Student Information Systems." Thank you for helping us improve Berkeley's student experience through the implementation of the new SIS.