ISSUE: Delegate Access Not Available
Original Post Date: 02/11/2021
Description: Students are unable to add or update Delegate Access information via CalCentral. When trying to access the Delegate Access page, a “not authorized message” is displayed.
People Affected: Active students, alumni/former students
Systems Affected: CalCentral
Impact: High
Status: This issue is currently under investigation.
What to do: Check this website for updates.
This is a Known Issue. There is no need to log a ticket.
If you experience another technical issue, please submit a ticket to the SIS Production Support team by email at sishelp@berkeley.edu
ISSUE: Duplicate Schools Being Shown on Transfer Credits
Original Post Date: 09/29/2020
Description: CalCentral may be showing the same school multiple times for earned transfer credit. The total transfer units is calculated and showing correctly.
People Affected: Select students who have transferred units from other schools.
Systems Affected: CalCentral
Impact: Low
Status:We will begin review of this issue and seeking resolution after Spring Semester 2021.
What to do: Check this website for updates.
This is a Known Issue. There is no need to log a ticket.
If you experience another technical issue, please submit a ticket to the SIS Production Support team by email at sishelp@berkeley.edu
ISSUE: Inaccurate Transfer Credit 'Points' Total in Academic Summary
Original Post Date: 12/11/2019
Description: In the Academic Summary, the Transfer Credit 'Points' Total is inaccurate. This Total should be the sum of the grade points, but it is currently duplicating the units total instead.
People Affected: Students and Advisors
Systems Affected: CalCentral
Impact: Low
Status: The fix is slated for November 2020 or later
What to do: To verify the total grade points, please calculate the sum of the 'Points' column.
This is a Known Issue. There is no need to log a ticket.
If you experience another technical issue, please submit a ticket to the SIS Production Support team by email at sishelp@berkeley.edu
ISSUE: Incorrect Label for total Exam/Other Credits in CalCentral
Original Post Date: 12/05/2019
Description: In the Academic Summary, the label for total Exam/Other Credits is incorrectly named "Total Exam Units" under the Undergraduate Transfer Credit section
People Affected: Students and Advisors
Systems Affected: CalCentral
Impact: Low
Status: The fix is currently slated for November 2020 or later
What to do: To verify the total for Exam and Other Credits, please review the Transfer Credit card (in My Academics for students or Student Overview for Advisors) or the Transfer Credit Report
This is a Known Issue. There is no need to log a ticket.
If you experience another technical issue, please submit a ticket to the SIS Production Support team by email at sishelp@berkeley.edu