Known Issues

ISSUE: Accessibility issue for Keep Berkeley Healthy Pledge and Other Tasks

Original Post Date: 09/24/2020

Description: We are aware of an issue affecting some students that are utilizing screen readers which is impacting their ability to navigate and complete items from the Tasks Card in CalCentral, particularly the Keep Berkeley Healthy Pledge.

People Affected: Some students using screen readers

Systems Affected: CalCentral

Impact: Medium

Status: We will begin review of this issue and seeking resolution during Spring Semester 2021.

What to do: If you are utilizing a screen reader and experiencing issues navigating through and completing items in the Tasks Card of CalCentral, please open a ticket by emailing sishelp@berkeley.edu. Staff will be able to assist you by providing the information contained within the task, obtaining your agreement, consent to complete the task, and then completing the task on your behalf.


ISSUE: Inaccurate Transfer Credit 'Points' Total in Academic Summary

Original Post Date: 12/11/2019

Description:  In the Academic Summary, the Transfer Credit 'Points' Total is inaccurate. This Total should be the sum of the grade points, but it is currently duplicating the units total instead.

People Affected: Students and Advisors

Systems Affected: CalCentral

Impact: Low

Status: The fix is slated for November 2020 or later

What to do: To verify the total grade points, please calculate the sum of the 'Points' column. 

This is a Known Issue. There is no need to log a ticket. 
If you experience another technical issue, please submit a ticket to the SIS Production Support team by email at sishelp@berkeley.edu


ISSUE: Incorrect Label for total Exam/Other Credits in CalCentral

Original Post Date: 12/05/2019

Description:  In the Academic Summary, the label for total Exam/Other Credits is incorrectly named "Total Exam Units" under the Undergraduate Transfer Credit section

People Affected:  Students and Advisors

Systems Affected: CalCentral

Impact: Low

Status:  The fix is currently slated for November 2020 or later

What to do:  To verify the total for Exam and Other Credits, please review the Transfer Credit card (in My Academics for students or Student Overview for Advisors) or the Transfer Credit Report

This is a Known Issue. There is no need to log a ticket. 
If you experience another technical issue, please submit a ticket to the SIS Production Support team by email at sishelp@berkeley.edu