Known Issues

ISSUE: Error Message When Scheduling Advising Appointments

Original Post Date: 6/25/2020

Description: Some students are seeing error messages when attempting to schedule appointments with their Advisors. This is due to the fact that advisors’ calendars are being incorrectly shown within the tool as having available appointment times. If a student attempts to schedule an appointment during a time in which the Advisor has an existing meeting conflict, the student will receive an error message. As a workaround, we recommend reviewing the Advisor’s calendar within bCal first to find an available time, then using the tool to book the appointment.

People Affected: Students attempting to schedule appointments with Advisors

Systems Affected: CalCentral

Impact: Low

Status: Under Investigation

What To Do:  Check this website for updates. 

This is a Known Issue. There is no need to log a ticket.
If you experience another technical issue, please submit a ticket to the SIS Production Support team by email at sishelp@berkeley.edu


ISSUE: Inaccurate Transfer Credit 'Points' Total in Academic Summary

Original Post Date: 12/11/2019

Description:  In the Academic Summary, the Transfer Credit 'Points' Total is inaccurate. This Total should be the sum of the grade points, but it is currently duplicating the units total instead.

People Affected: Students and Advisors

Systems Affected: CalCentral

Impact: Low

Status: The fix is slated for August 2020 or later

What to do: To verify the total grade points, please calculate the sum of the 'Points' column. 

This is a Known Issue. There is no need to log a ticket. 
If you experience another technical issue, please submit a ticket to the SIS Production Support team by email at sishelp@berkeley.edu


ISSUE: Incorrect Label for total Exam/Other Credits in CalCentral

Original Post Date: 12/05/2019

Description:  In the Academic Summary, the label for total Exam/Other Credits is incorrectly named "Total Exam Units" under the Undergraduate Transfer Credit section

People Affected:  Students and Advisors

Systems Affected: CalCentral

Impact: Low

Status:  The fix is currently slated for August 2020 or later

What to do:  To verify the total for Exam and Other Credits, please review the Transfer Credit card (in My Academics for students or Student Overview for Advisors) or the Transfer Credit Report

This is a Known Issue. There is no need to log a ticket. 
If you experience another technical issue, please submit a ticket to the SIS Production Support team by email at sishelp@berkeley.edu