ISSUE: Some class information may not appear on your Semesters card or Academic Summary in CalCentral
Original Post Date: February 5, 2018 - Revised 4/7/2018
Description: Some class information may not appear on your Semesters card or Academic Summary in Calcentral.
This is only a display issue. The value in SIS Campus Solutions, the System of Record (SOR) is correct. Enrollment information will be accurate on your official transcript and is based on Campus Solutions information.
People impacted: Students, Advisors and Instructors in POLSCI 224A and HISTART 15
Systems impacted: CalCentral
Status: The SIS technical team is working on this as a high priority issue. We anticipate that this will be fixed in June.
What to do: This is a Known Issue. There is no need to log a ticket.
If you experience another technical issue, please submit a ticket to the SIS Production Support team by email at sishelp@berkeley.edu.
ISSUE: For Department Schedulers, class sections that are not combined are appearing with the “Combined Sections”
Original Post Date: July 3, 2017 (9.2 Upgrade)
Description: For Department Schedulers, class sections that are not combined are appearing with the “Combined Sections” link. Alternatively, sections that are combined do not have an active link on the “Meetings” tab.
People impacted: Departmental Schedulers
Systems impacted: Campus Solutions
Status: The SIS technical team is working on this issue.
What to do: For Combined section, Schedulers should use the link on the Enrollment tab. For Classes that are not a Combined section, please ignore.
This is a Known Issue. There is no need to log a ticket.
If you experience another technical issue, please submit a ticket to the SIS Production Support team by email at sishelp@berkeley.edu.
ISSUE: Students who are taking multiple sections of a Class can only see a Grade for one of the sections.
Original Post Date: May 16, 2017
Description: Students who are taking multiple sections of a Class can only see a Grade for one of the sections. From the My Academics tab, both class sections will be visible in the Semesters card detail link. However, on the GPA Calculator card only one of the sections will display the grade.
People impacted: Students
Systems impacted: CalCentral
Status: Typically, this issue occurs when a class has multiple sections and only one class instance has been graded. Once the grades for the second (or third) instance of the class has been graded, the student will see their grades for ALL of their instances.
Students will be able to view all grades through the Spring 2017 Semesters card. Advisors may view all grades through the Student Overview page.
What to do: This is a Known Issue. There is no need to log a ticket. Please monitor this website for updates. If you experience another technical issue, please submit a ticket to the SIS Production Support team by email at sishelp@berkeley.edu.
ISSUE: The Degree Progress Card is Displaying Former Student Data
Original Post Date: March 27, 2017 - Revised 4/4/2017
Description: If you were a former student at UC Berkeley between 1995 and 2016 you will be able to view the Degree Progress Card and Committee Card under my "My Academics" in CalCentral. These cards will display your qualifying examination, and/or advancement to candidacy, and filing dates. This display is in error. This information will be removed in our next GoLive.
The original design for “My Academics” is to surface only information pertinent to faculty such as mid-point grading, teaching assignments and active service for the qualifying examination and dissertation. There will be a future design to capture your teaching and historical student information on a separate page in CalCentral.
People impacted: Faculty and Instructors
Systems impacted: CalCentral
Status: There is no ETA for this fix.
What to do: This is a Known Issue - there is no need to log a ticket. If you have identified another issue, please submit a SIS Production Support ticket by sending an email to sishelp@berkeley.edu.
ISSUE: Class schedule sync to bCal is no longer updating entries
Original Post Date: September 18, 2016
Description: There is a feature in CalCentral that allows students to sync their Class Schedule to their bConnected calendars. This feature has been creating multiple duplicate entries for some students. As of today, the automated update sync has been halted. This means that changes in Class Schedules will no longer be reflected in bCal.
People impacted: Students who have synced their Class Schedule to bCal
Systems impacted: CalCentral and bConnected
Status: There is no ETA for this fix.
What to do: Students should monitor their Class Schedules and make any updates to their bCal entries manually.
This is a Known Issue - there is no need to log a ticket. If another issue is identified, please submit a SIS Production Support ticket by sending an email to sishelp@berkeley.edu.