Academic Processes
Enrollment
CalCentral Functionality
Financial Processes
Alumni and Non-Current Information
Students
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Reach out to Student Tech Services (STS) if you have questions or difficulties with internet and WiFi, Zoom, device lending programs, campus software, your personal devices, security and much more. (510) 642-HELP, sts-help@berkeley.edu
- Undergraduates including new admits with inquiries about financial aid, fees and billing, payments, and academic information including enrollment can contact Cal Student Central
- Graduate students including new admits with inquiries about enrollment, GSI, research positions, residency, and forms can contact their advisor assigned in CalCentral or their department
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CalCentral or Campus Solutions errors, issues, or technical system support is provided by sishelp@berkeley.edu(link sends e-mail).
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CalNet ID and Passphrase, CalNet 2-Step (Duo), bMail, bConnected, bCourses, Campus Directory, and other system errors, issues, or technical support is provided by IT Services(link is external) or you can Submit a ticket(link is external).
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Undergraduates including new admits with inquiries about financial aid, fees and billing, payments, and academic information including enrollment can contact CalStudent Central(link is external).
- Graduate students including new admits with inquiries about enrollment, GSI, research positions, residency, and forms can contact their advisor assigned in CalCentral(link is external) or their department(link is external).